Need to contact us regarding a product, question or shipping? Feel free to email us, we'd be happy to help! Normal response times are within 48 hours.
Have a question regarding the status of your order?
Due to high order volume, processing takes 1-3 business days. Seeing as all orders are shipped individually, our fulfillment & shipment services are required to manually process each package which increases shipping times. Please allow 7-20 business days for your order to arrive.
Package hasn't arrived after 3 weeks?
Our team is hard at work packaging a massive amount of individual orders on a daily basis. Please be advised that we are currently experiencing high demand causing slower processing times due to a lack of staff in the building (quarantine). Not to worry, our reduced team is on the clock overtime fulfilling shipments everyday! Please feel free to reach out to us via email to check the status of your order.
Please include your order number when contacting our support team in order to receive a faster update on the status of your order.
Email support & processing times may be slower due to a lack of warehouse staff.
Thank you for your patience, we are working non-stop to ensure both the satisfaction & safety of our customers :)
Email | firstname.lastname@example.org
Live Chat | currently unavailable (please check back soon or feel free to contact us by email)